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Frequently Asked Questions

The time it takes to install solar panels depends on the size of your system and whether you include battery storage. A standard installation without batteries usually takes one day, while adding batteries extends it to one or two days.

With Consumer Energy Solutions, you get a seamless solar experience. We handle everything – administration, installation, and exceptional aftercare support. Our skilled, insured, and rigorously vetted installers prioritize your home and guide you through the entire solar process.

Forget that myth! Solar panels absolutely work in low light. Our AC system gives you a major advantage - your panels generate energy for longer periods, even when the sun isn't blazing. Standard DC systems sometimes struggle in these conditions because their inverters have higher startup energy needs.

Yes - in more ways than one.

The installation itself with come with a 2 year, insurance-backed warranty by HIES. In the event of an issue, simply get in touch with us, and it'll be rectified. Plus, your deposit will also be protected.

What's more, our exclusive Das Solar panels come with a 30 year warranty and our GivEnergy's warranties cover the quality and latent defects of their products. The warranty also includes the option to repair, replace, or refund defective products.

The feed-in-tariff has ended, but a similar program called the Smart Export Guarantee (SEG) is now in place. With SEG, you'll receive payments for surplus solar energy you sell back to the grid. When also pairing your solar system with our GivBat
When also pairing your solar system with our GivEnergy Battery, you can maximise your export earnings with Octopus Energy's Intelligent Flux Tariff

Curious to see how much you could save? Click [here] now to get a personalised estimate and start your journey to lower energy bills!

Good news! In most cases, you can install solar panels without needing planning permission. The exception is if you live in a listed building or a conservation area – then you'll need to check with your council.

First, you'll get a quote online using our mapping tool.

This will tell you how many panels can fit on your roof, and show you some estimated savings and also how much you can make.

Then, if wish to enquire further, we'll complete a full MCS design of your system, showing panel placements and nailing down your savings.

No, scaffolding costs are not included in the online quote.

If you wish to enquire further about a package, we'll confirm the access requirements and finalise the price including the type of scaffolding which you need.

Scaffolding typically costs around £500-£750.